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Market Manager - All Locations Germany

Germany

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Expedia

The Market Manager’s primary responsibility in their assigned territory is to onboard, develop and maintain a high-quality portfolio of hotel products (i.e. relevant, attractive and competitive) for Expedia’s fast-growing global customer base.

In doing so, you will also continuously work with Expedia LPS’ hotel partners to help them maximize the production potential from their participation in the Expedia marketplace by smartly utilizing the power of Expedia LPS’ unique data insights, marketing, distribution and revenue management toolset.

Position responsibilities:

 

Consistently using data specific to your market available in Expedient, Expedia’s proprietary market insights and activity prioritization dashboard, and demonstrating local market knowledge, Market Managers will:

           Develop and sustain strong partner relationships by providing relevant data insights and high-quality consulting services to hotel partners (revenue management advice, marketing opportunities)

           Build the portfolio of local hotel partners by introducing prospective partners to Expedia’s marketplace and facilitate their onboarding process

           Ensure that partner hotels’ products (content, rates and availability) are consistently optimized on the Expedia sites to maximize customer conversion

           Secure additional lodging rates and availability information over high demand and compression periods to satisfy customers’ pressing needs

           Secure seasonal deals and promotions within the guidelines set by management to support the brands’ merchandising and marketing efforts.

           Continuously promote and develop hotel partners’ high engagement with Expedia’s full suite of:

          Unique market insights (partner reports, competitive data, key performance drivers)

          Revenue management tools (dynamic promotions, packages, fenced deals, mobile)

          Marketing and merchandising opportunities

          Specialized brands (e.g. Egencia, Hotwire, Media Solutions) potential opportunities

          Self-service tools (Expedia Partner Central)

           Represent Expedia in the local market, build Expedia’s company profile with key local influencers (e.g. tourism bureau, hotel association, etc.) and provide expertise to the local industry

           Provide coaching to colleagues (peers, Associate Market Managers, Market Associates) on standard methodologies

           Other reasonable duties, as assigned

 

This role focuses on the core of the Market Management’s team responsibility, which is to ensure that Expedia’s brands’ global customers always find the most suitable hotel for their dream trip wherever they want to go, and that our hotel partners can effectively, efficiently and throughout the year, reach Expedia’s full breadth of global traveler demand.

 

Required Skills & Experience

           Bachelor’s Degree; or equivalent

           2-5 years’ experience

           20 – 30% of travel for market visits

           Drive for Results

           High impact personality: intellectual agility, entrepreneurship, empathy in relationship, great teammate

           Hungry, determined, motivated, willing to take action and results-focused

           Organization and time management skills, rigor, attention to details

           Proven follow-up/persistence when facing challenging situations

           Ability to multi-task effectively and be able to change gears quickly without skipping a beat

Strategy Execution

           Demonstrates ability to prioritize work and be laser-focused on achieving critical targets, goals and/or strategic objectives set by LPS leadership team

Relationship Management

           Relationship builder; earns the confidence of others;

           Bridges and sustains solid partnerships based on mutual support through a collaborative style

Solution Alignment

           Appetite for innovative technology, fast-changing business environment, data driven decision making

           Demonstrates problem solving skills

           Ability to select and present insights, including performance, market and competitor analysis and to implement meaningful action plans based on the data

Written & Spoken Communication, Listening and Influencing

           Proficiency in English and <insert desired language>language skills

           Presents ideas and directives clearly and persuasively; actively listens when spoken/presented to

           Ability to effectively communicate to various levels and through a variety of communication channels

Build & Maintain Teams

           Able to work independently as well as be a strong team worker, ensuring the whole team wins

           Help other team members acquire skills or achieve targets/goals

 

Diversity statement

Expedia is committed to creating an inclusive work environment with a diverse workforce. All applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
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R-31843

Job Category
Partner Services Group

Job Function
Hotels

Location
Germany

Job Type
Full-Time Regular

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