View my profile

Sr Manager, Business Analytics

United Kingdom - London


Sr. Manager, GCO Analytics

Do you want to improve the travel experience of over 50 million people each year?

Are you a creative thinker with a passion for data and analytics?

Join our Global Customer Operations Analytics Team!

Expedia is a global travel leader with breadth and depth of data that is unmatched. It would be up to you, leading a diverse international team of dedicated analysts, to realize the strategic advantage of this data through cutting-edge insights and make a difference in the lives of our customers and employees.

Who you are:

  • You are an accomplished, experienced manager who excels at influencing business leaders and managers through data-driven analyses and insights. Advanced educational qualification in, and experience with, statistical modeling & analysis, complex computational methods & techniques is highly desirable.
  • You hold a relevant advanced degree - Masters required, Ph.D. preferred
  • You have 6 – 9 years of experience in an Analytics field (possibly in combination with relevant education)
  • You can collaborate across various levels of the organization and business leadership
  • You have built and led a global quantitative & consultative team
  • You have excellent interpersonal and communication skills, oral and written
  • Travel industry and/or eCommerce experience is desirable but not required

What you will do / Role & Responsibilities:

  • You will lead, inspire and motivate a global team to deliver strategic and ad hoc analyses and insight. To succeed, you will collaborate across various functions & levels of the organization and business leadership to discuss, define, and execute the plan to support GCO’s Objectives and Key Results.
  • You will guide the team in utilizing appropriate business and data science methods and techniques to develop analytics models and solutions for GCO’s needs
  • You will support, influence and challenge business decisions with relevant & timely analyses
  • You will support, engage with, and influence GCO leaders and managers from Product, Line-of-Business, Finance, and Service Delivery, to name a few, from Expedia’s multiple brands through data-driven insight
  • You will collaborate & partner closely with the various data teams (infrastructure, reporting, etc.), ensuring high data integrity, availability, and reporting and analyses progress symbiotically

Why join us:

Expedia Group recognizes our success is dependent on the success of our people. We are the world's travel platform, made up of the most knowledgeable, passionate, and creative people in our business. Our brands recognize the power of travel to break down barriers and make people's lives better – that responsibility inspires us to be the place where exceptional people want to do their best work, and to provide them the tools to do so.

Whether you're applying to work in engineering or customer support, marketing or lodging supply, at Expedia Group we act as one team, working towards a common goal; to bring the world within reach. We relentlessly strive for better, but not at the cost of the customer. We act with humility and optimism, respecting ideas big and small. We value diversity and voices of all volumes. We are a global organization but keep our feet on the ground, so we can act fast and stay simple. Our teams also have the chance to give back on a local level and make a difference through our corporate social responsibility program, Expedia Cares.

If you have a hunger to make a difference with one of the most loved consumer brands in the world and to work in the dynamic travel industry, this is the job for you.

Our family of travel brands includes: Brand Expedia®,®, Expedia® Partner Solutions, Egencia®, trivago®, HomeAway®, Orbitz®, Travelocity®, Wotif®,®, ebookers®, CheapTickets®, Hotwire®, Classic Vacations®, Expedia® Media Solutions,™, Expedia Local Expert®, Expedia® CruiseShipCenters®, SilverRail Technologies, Inc., ALICE and Traveldoo®.

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.


Job Category
Management Group

Job Function
Reporting / Business Analytics

United Kingdom - London

Job Type
Full-Time Regular

Similar Jobs

Go to top