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Senior Product Manager

United States - Illinois - Chicago

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Expedia

Senior Product Manager

Are you a self-starter passionate about delivering exceptional customer experience? Can you zoom out to define a big-picture strategy and zoom in to execute, iterate, and get results? Do you want to work on a dynamic, high-energy team in a rapidly-growing business? If so, come join us in Expedia Partner Solutions!

Expedia Partner Solutions (EPS) is the partner-focused B2B brand of Expedia Group. As the world’s largest and fastest-growing B2B travel solutions provider ($8 billion in sales and counting), we work with over 10,000 partners in 33 countries to turn their web traffic into travel bookings and happy customers.

We offer the chance to work with the brightest minds in the travel business in an energetic and international work environment focused on innovation, creative problem-solving and collaboration.

We are looking for an experienced product manager for our Enterprise Services team to lead key workstreams for our Travel Agent Affiliate Program (TAAP).

What You'll Do

  • Lead the strategy for the Travel Agent Affiliate Program products through a deep understanding of our customer needs in the Americas, EMEA, LATAM and APAC.
  • Act as the product owner in a fast-paced agile team and establish product vision, develop the roadmap, product scenarios, user stories, and backlog for your products in collaboration with your development team.
  • Engage and collaborate across the EPS product, analytics, sales, support, and other Expedia teams to prioritize product initiatives that align with our business strategy.
  • Present product capabilities, vision, value propositions, and roadmap briefings to customers, prospects, the sales and account management teams, and at other public events.
  • Work as a part of a highly cross-functional team to oversee the planning, development and launch throughout the full product life cycle.
  • Be close to the competition and understand our competitors’ strategies and product features.
  • Work closely with product marketing on positioning, messaging, product launches and go-to-market strategies.

Who You Are

  • Strong analytical and critical thinking skills with a high attention to detail. Ability to ramp up quickly and become an expert across our business.
  • A track record of innovation: you adopt creativity and have delivered innovative products in previous roles.
  • Enthusiasm and strong leadership skills with the ability to influence across the organization. Ability to push back or challenge partners in the organization while maintaining great relationships.
  • Strong written and verbal communication skills. You can articulate a vision and improvise and communicate ideas/positions on an ad hoc basis.
  • Ability to work in a complex and changing environment across several time zones. You are a person energized by maintaining focus on key business goals and ability to deliver on a plan with constrained resources.
  • Real passion for customer interaction and desire to exceed what our customers demand of us
  • Proven product management experience.

Why join us

Expedia Group recognizes our success is dependent on the success of our people. We are the world's travel platform, made up of the most knowledgeable, passionate, and creative people in our business. Our brands recognize the power of travel to break down barriers and make people's lives better – that responsibility inspires us to be the place where exceptional people want to do their best work, and to provide them to tools to do so.

Whether you're applying to work in engineering or customer support, marketing or lodging supply, at Expedia Group we act as one team, working towards a common goal; to bring the world within reach. We relentlessly strive for better, but not at the cost of the customer. We act with humility and optimism, respecting ideas big and small. We value diversity and voices of all volumes. We are a global organization but keep our feet on the ground so we can act fast and stay simple. Our teams also have the chance to give back on a local level and make a difference through our corporate social responsibility program, Expedia Cares.

If you have a hunger to make a difference with one of the most loved consumer brands in the world and to work in the dynamic travel industry, this is the job for you.

Our family of travel brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Egencia®, trivago®, HomeAway®, Orbitz®, Travelocity®, Wotif®, lastminute.com.au®, ebookers®, CheapTickets®, Hotwire®, Classic Vacations®, Expedia® Media Solutions, CarRentals.com™, Expedia Local Expert®, Expedia® CruiseShipCenters®, SilverRail Technologies, Inc., ALICE and Traveldoo®.

Diversity statement

Expedia is committed to creating an inclusive work environment with a diverse workforce. All applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age

Expedia is committed to creating an inclusive work environment with a diverse workforce.   All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.
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R-36428

Job Category
Technology Group

Job Function
Program Development

Locations
United States - Illinois - Chicago
United States - Washington - Bellevue

Job Type
Full-Time Regular

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