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Analytics Manager - Business Intelligence

France - Courbevoie

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Egencia

Egencia, Expedia Group business travel, is one of the top Travel Management Companies in the world. We provide innovative business travel solutions and local customer service in 65 countries. We are a great place for exceptional people who share our real passion for technology and travel to do their best work.

Are you passionate about data and how it can be used to solve real world customer problems and drive value? We are looking for an analytics professional to help drive insights in a global customer operations context. You will be intellectually curious, independent, highly analytical, and find problem solving exhilarating. Your recommendations, based on sound analytics, will help drive an improved customer experience.

What you'll do

  • Present customer behavior insights and identify opportunities to improve the customer experience
  • Develop techniques to build segments for an improved customer value
  • Develop a deep understanding of our data infrastructure. Applying that knowledge not only to implement your solutions, but also to champion infrastructure development needs which will help the whole team deliver friction-less, action-orientated customer insight.
  • Conduct analytic deep-dives of critical business issues that impact performance and translate the analyses into actionable recommendations

Who you are

  • Bachelor’s degree in Economics, Mathematics, Business, or another technical field or related discipline.
  • Strong SQL/data manipulation skills required
  • Hands on experience in machine learning, building datasets, building and optimizing algorithms. Experience with programming packages (R, Python)
  • 4+ years of experience in an analytical role
  • Understand advanced statistics including modelling techniques such as regression and clustering
  • Experience with statistical modeling & analysis, complex computational methods & techniques is highly desired
  • Experience with data visualization tools and packages a plus
  • Experience with analytics in a global customer operations context preferred
  • Problem-solving skills, self-motivation and the capacity to work with tight deadlines
  • Ability to frame problems and structure analysis, and deliver coherent conclusions and insights
  • Bias to action with a need to develop in-depth knowledge of relevant data sources
  • Experience working in a global matrix environment and can work remotely
  • Effective written and verbal communication skills with a strong attention to detail

Expedia Group recognizes our success is dependent on the success of our people. We are the world's travel platform, made up of the most knowledgeable, passionate, and creative people in our business. Our brands recognize the power of travel to break down barriers and make people's lives better – that responsibility inspires us to be the place where exceptional people want to do their best work, and to provide them with the tools to do so.

Whether you're applying to work in engineering or customer support, marketing or lodging supply, at Expedia Group we act as one team, working towards a common goal; to bring the world within reach. We relentlessly strive for better, but not at the cost of the customer. We act with humility and optimism, respecting ideas big and small. We value diversity and voices of all volumes. We are a global organization but keep our feet on the ground so we can act fast and stay simple. Our teams also have the chance to give back on a local level and make a difference through our corporate social responsibility program, Expedia Cares.

If you have a hunger to make a difference with one of the most loved consumer brands in the world and to work in the dynamic travel industry, this is the job for you.

Our family of travel brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Egencia®, trivago®, HomeAway®, Orbitz®, Travelocity®, Wotif®, lastminute.com.au®, ebookers®, CheapTickets®, Hotwire®, Classic Vacations®, Expedia® Media Solutions, CarRentals.com™, Expedia Local Expert®, Expedia® CruiseShipCenters®, SilverRail Technologies, Inc., ALICE and Traveldoo®.

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Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
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R-37639

Job Category
Management Group

Job Function
Reporting / Business Analytics

Locations
France - Courbevoie
France - Paris

Job Type
Full-Time Regular

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