The LPS Enablement Solutions Team supports Expedia Group and her sister brands by implementing platform and operational enhancements to increase efficiency. The internal Expedia Group teams we help support serve customers and hotel suppliers in many functions including: hotel onboarding onto our websites, guest outreach and relocations, supplier account management, and daily billing and booking inquires. The LPS Enablement Solutions Team supports over 1600 sales representatives as well as an in-sourced call center and support staff team of 1000+ with 21+ global operating locations supporting supplier/customer interactions in 26 languages.
We are on a journey to modernize our Hotel Partner Support Experience. The team is looking for a self-starter like you to join us in helping our current Service Cloud user base adopt the most innovative support technologies that Salesforce and Salesforce partners have to offer. You will be able to directly impact Expedia Group and LPS organizational goals in both cost optimization and revenue generating activities.
Expedia Group recognizes our success is dependent on the success of our people. We are the world's travel platform, made up of the most knowledgeable, passionate, and creative people in our business. Our brands recognize the power of travel to break down barriers and make people's lives better – that responsibility inspires us to be the place where exceptional people want to do their best work, and to provide them to tools to do so.
Whether you're applying to work in engineering or customer support, marketing or lodging supply, at Expedia Group we act as one team, working towards a common goal; to bring the world within reach. We relentlessly strive for better, but not at the cost of the customer. We act with humility and optimism, respecting ideas big and small. We value diversity and voices of all volumes. We are a global organization but keep our feet on the ground so we can act fast and stay simple. Our teams also have the chance to give back on a local level and make a difference through our corporate social responsibility program, Expedia Cares.
If you have a hunger to make a difference with one of the most loved consumer brands in the world and to work in the dynamic travel industry, this is the job for you.
Our family of travel brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Egencia®, trivago®, HomeAway®, Orbitz®, Travelocity®, Wotif®, lastminute.com.au®, ebookers®, CheapTickets®, Hotwire®, Classic Vacations®, Expedia® Media Solutions, CarRentals.com™, Expedia Local Expert®, Expedia® CruiseShipCenters®, SilverRail Technologies, Inc., ALICE and Traveldoo®.
LPS-ES-NA-OTHERExpedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.