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Account Manager, MNC/Global (m/f)

France - Courbevoie

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Expedia

Egencia is Expedia group’s business travel company. In the same spirit, we are pioneers in the industry. Always solutions oriented, we value human contact. Egencia's teams collaborate globally to provide business travelers with the best possible user experience every single day.

To support our growing team based in Paris, we are currently seeking to hire 2 Accounts Managers  MNC Global Accounts.

What you’ll do

Leading a portfolio of accounts (€45m gross booking) with local and global customers:

  • Build and monitor your clients travel program to ensure customer retention
  • Work as a guarantor of the program’s equity and business strategy
  • Make recommendation in order to increase business opportunities and manage upsell negotiations
  • Collaborate with Product, strategy and other internal teams to support the program’s performance and to ensure customer satisfaction
  • Deliver timely rollouts of new features and platform innovations
  • Initiate and monitor action plans to ensure service delivery
  • Manage RFP's answers and contract renewals

Who you are

  • You have a proven track record of successfully running a portfolio of clients, with experience in negotiation and sales, the use of a CRM, with good organizational, oral and written communication skills
  • You are great teammate with commercial spirit
  • You have a significant experience in dealing with tenders
  • You have a good level of english
  • You are committed to customer centricity and you have real sens of relationship
  • You have a deep understanding of the market analysis
  • You act as a real problem solver and you handle stress positively
  • You are dynamic and know how to lead your portfolio in pure autonomy

Why join us

Expedia Group recognizes our success is dependent on the success of our people.  We are the world's travel platform, made up of the most knowledgeable, passionate, and creative people in our business.  Our brands recognize the power of travel to break down barriers and make people's lives better – that responsibility inspires us to be the place where exceptional people want to do their best work, and to provide them the tools to do so.  

Whether you're applying to work in engineering or customer support, marketing or lodging supply, at Expedia Group we act as one team, working towards a common goal; to bring the world within reach.  We relentlessly strive for better, but not at the cost of the customer.  We act with humility and optimism, respecting ideas big and small.  We value diversity and voices of all volumes. We are a global organization but keep our feet on the ground so we can act fast and stay simple.  Our teams also have the chance to give back on a local level and make a difference through our corporate social responsibility program, Expedia Cares.

If you have a hunger to make a difference with one of the most loved consumer brands in the world and to work in the dynamic travel industry, this is the job for you.

Our family of travel brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Egencia®, trivago®, HomeAway®, Orbitz®, Travelocity®, Wotif®, lastminute.com.au®, ebookers®, CheapTickets®, Hotwire®, Classic Vacations®, Expedia® Media Solutions, CarRentals.com™, Expedia Local Expert®, Expedia® CruiseShipCenters®, SilverRail Technologies, Inc., ALICE and Traveldoo®.

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
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R-39502

Job Category
Sales Group

Job Function
Account Management

Locations
France - Courbevoie
France - Paris

Job Type
Full-Time Regular

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