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Global Partner Alliance, Manager EMEA

France - Courbevoie

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Egencia

Are you looking to be part of the team that is continually reinventing the business travel management industry? Do you want a passion for leading go-to-market for an innovative travel tech company?

Egencia -- Expedia Group business travel -- is one of the top Travel Management Companies (TMCs) in the world. We provide innovative business travel solutions and local customer service in 65 countries around the world.

We are a great place for exceptional people who share our real passion for tech and travel to do their best work.

The role of the Global Partner Alliance Manager is to manage EMEA travel agency partnership, as to provide customer service consistency for Egencia global clients, in markets where Egencia is not present with owned technology.

As part of the Strategic Accounts & Partner Management team, the EGA Manager is responsible for the day to day relationship with our international partner’s agencies. You will also be in close support for the sales & account management teams to deploy global customers travel program in the EMEA countries.

What You Will Do:

  • You will create end to end consistent customer experience within the network, through defined global Egencia guidelines
  • You have the ability to maintain regular relationship, controls and business reviews, guaranteeing high service quality standard, and anticipate the coming new clients launch
  • You will act as the facilitator between partners and internal teams, to resolve any anticipated future issues
  • Assist sales & account management team to expand customer geographic coverage
  • Be internally the advocate of EGA network strengths
  • Handle the new partners assessment and selection process

What You Bring:

  • Travel industry or partner management experience is a must
  • Good commercial skills to come to common agreement, and develop businesses
  • Strong written and spoken English. Other languages are a plus
  • International experiences in multi-cultural countries
  • Excellent organisational skills, with the ability to use initiatives and prioritise/manage own workload
  • Flexible in travels

Why Join Us:

Expedia Group recognizes our success is dependent on the success of our people. We are the world's travel platform, made up of the most knowledgeable, passionate, and creative people in our business. Our brands recognize the power of travel to break down barriers and make people's lives better – that responsibility inspires us to be the place where exceptional people want to do their best work, and to provide them the tools to do so.

Whether you're applying to work in engineering or customer support, marketing or lodging supply, at Expedia Group we act as one team, working towards a common goal; to bring the world within reach. We relentlessly strive for better, but not at the cost of the customer. We act with humility and optimism, respecting ideas big and small. We value diversity and voices of all volumes. We are a global organization but keep our feet on the ground, so we can act fast and stay simple. Our teams also have the chance to give back on a local level and make a difference through our corporate social responsibility program, Expedia Cares.

If you have a hunger to make a difference with one of the most loved consumer brands in the world and to work in the dynamic travel industry, this is the job for you.

Our family of travel brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Egencia®, trivago®, HomeAway®, Orbitz®, Travelocity®, Wotif®, lastminute.com.au®, ebookers®, CheapTickets®, Hotwire®, Classic Vacations®, Expedia® Media Solutions, CarRentals.com™, Expedia Local Expert®, Expedia® CruiseShipCenters®, SilverRail Technologies, Inc., ALICE and Traveldoo®.

*LI-LS1

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
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R-39835

Job Category
Marketing Group

Job Function
Alliance/Partnership

Locations
France - Courbevoie
UK - London
France - Paris

Job Type
Full-Time Regular

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