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Join us and make an impact!
Are you an energetic professional that wants to grow a marquee loyalty partnership?
Do you enjoy working with leaders and subject matter experts across large organizations, including technology, finance, call center operations and more?
In the Sr. Strategic Account Manager role you will play a key part in growing partnership profitability based on improving operational delivery and efficiencies through effective relationship building. You will be a primary point of contact both for partners and key internal stakeholders, and work with senior and executive level management while thinking strategically about business, operational, and technical challenges to grow profitability, run the business smoothly and deliver value to the partner’s customers. You will have ownership of areas that include reporting operations, data analysis, fulfillment/reconciliation, call center partnerships, and more.
If you are a “jack of all trades” in online travel & loyalty fulfillment, with experience in product & technology, customer service, call center operations, merchandising and business intelligence, this role is for you!
We are looking for self-starters that enjoy variety, have some experience in operations, exude a positive attitude, act with urgency and enjoy collaborating to achieve results.
You’ll fit this role if you have:
Expedia Group recognizes our success is dependent on the success of our people. We are the world's travel platform, made up of the most knowledgeable, passionate, and creative people in our business. Our brands recognize the power of travel to break down barriers and make people's lives better – that responsibility inspires us to be the place where exceptional people want to do their best work, and to provide them the tools to do so.
Whether you're applying to work in engineering or customer support, marketing or lodging supply, at Expedia Group we act as one team, working towards a common goal; to bring the world within reach. We relentlessly strive for better, but not at the cost of the customer. We act with humility and optimism, respecting ideas big and small. We value diversity and voices of all volumes. We are a global organization but keep our feet on the ground so we can act fast and stay simple. Our teams also have the chance to give back on a local level and make a difference through our corporate social responsibility program, Expedia Cares.
If you have a hunger to make a difference with one of the most loved consumer brands in the world and to work in the dynamic travel industry, this is the job for you.
Our family of travel brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Egencia®, trivago®, HomeAway®, Orbitz®, Travelocity®, Wotif®, lastminute.com.au®, ebookers®, CheapTickets®, Hotwire®, Classic Vacations®, Expedia® Media Solutions, CarRentals.com™, Expedia Local Expert®, Expedia® CruiseShipCenters®, SilverRail Technologies, Inc., ALICE and Traveldoo®.
About Expedia Partner Solutions (EPS)
The travel market never stands still. At Expedia Partner Solutions (EPS), we’re smack in the middle of it. We unlock the power of Expedia Group for thousands of travel partners around the world and create the tools & technologies that help millions of travelers find the perfect accommodation, car hire, & flights for their next trip. We offer the chance to work with the brightest minds in the industry in an energetic, collaborative and truly international work environment. We are passionate about innovation, creative problem-solving and –making sure we have fun while we’re doing it!
Why build your career at EPS?
#LI-SL1Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.