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Account Manager - Key Accounts

Singapore - Central Singapore


The Key Account Manager is responsible for growing business through a portfolio of high-value supply partners located throughout Asia and contributing to the regional performance targets for HomeAway.

A critical position in the evolution of HomeAway in the region; this role will drive exceptional relationships in some of the business key markets which present challenging and exciting opportunities to accomplish unparalleled levels of growth. The ideal candidate will be a dynamic, innovative, disciplined and self-motivated individual who thrives in a team environment.

What you'll do

  • Promote the HomeAway brand name and its online products and services to Key Partners;
  • Develop strong relationships with Key Accounts, create growth and development target objectives for individual accounts and plan, execute, monitor and report on results with clients and internal partners;
  • Specialize in conversion by analysing key metrics and using data to coach clients to take action in which higher conversion rates are expected;
  • Proactively strategize to identify other business opportunities within the region and coordinate the negotiation and contracting process. This role carries a direct sales revenue target and will have quotas that are set on key metrics;
  • Analyse search trends, listing performance and develop a deep understanding of tools to gather and analyse data at account level, region level and industry level;
  • Create reports to support or aid the optimization/incremental opportunity strategies;
  • Identify and size opportunities in an account, create solution pitches and help the Account Management sales team to create a growth strategy for our high potential accounts;
  • Use advanced optimization techniques and work on complex optimization aligned to customers’ goals across the HomeAway network
  • Demonstrate and communicate the value that HomeAway provides;
  • Other duties as may be reasonably required.

Who you are
You’ll fit this role if you have

  • Bachelor’s Degree
  • Documented sales successes in a quota environment
  • 5-7 years of experience within account management, sales or marketing preferably for an online or travel-related company
  • Ability to work well in a team and willingness to demonstrate dedication to partner service
  • Demonstrated creative problem-solving approach
  • Strong analytical skills
  • Strong communication and client-servicing skills
  • Experience with Salesforce or similar Customer Relationship Management (CRM) software desirable
  • Proven ability to plan, identify and develop strong prospects and convert these into profitable new business
  • Ability to handle up to 50% travel

Why join us

Expedia Group recognizes our success is dependent on the success of our people.  We are the world's travel platform, made up of the most knowledgeable, passionate, and creative people in our business.  Our brands recognize the power of travel to break down barriers and make people's lives better – that responsibility inspires us to be the place where exceptional people want to do their best work, and to provide them to tools to do so.  

Whether you're applying to work in engineering or customer support, marketing or lodging supply, at Expedia Group we act as one team, working towards a common goal; to bring the world within reach.  We relentlessly strive for better, but not at the cost of the customer.  We act with humility and optimism, respecting ideas big and small.  We value diversity and voices of all volumes. We are a global organization but keep our feet on the ground so we can act fast and stay simple.  Our teams also have the chance to give back on a local level and make a difference through our corporate social responsibility program, Expedia Cares.

If you have a hunger to make a difference with one of the most loved consumer brands in the world and to work in the dynamic travel industry, this is the job for you.

Our family of travel brands includes: Brand Expedia®,®, Expedia® Partner Solutions, Egencia®, trivago®, HomeAway®, Orbitz®, Travelocity®, Wotif®,®, ebookers®, CheapTickets®, Hotwire®, Classic Vacations®, Expedia® Media Solutions,™, Expedia Local Expert®, Expedia® CruiseShipCenters®, SilverRail Technologies, Inc., ALICE and Traveldoo®.


Expedia is committed to creating an inclusive work environment with a diverse workforce.All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.


Job Category
Sales Group

Job Function

Singapore - Central Singapore

Job Type
Full-Time Regular

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