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Regional Account Manager, Strategic Accounts

United States - Florida - Miami


Egencia: Business travel for the Expedia generation!

We are rewriting the book on how companies and their employees arrange travel. Unique in the market, we operate like an agile and entrepreneurial start-up, backed by one of the world’s largest travel groups - Expedia Group.

Expedia has invested twice the amount on technology advancement in the last year than any of Egencia’s competitors and this means we’re growing, and growing fast.

Our Strategic Account base represents Egencia’s largest global clients, with over €40M in travel expense and presence in more than one region. In this segment of the business, the ratio of accounts to Account Managers is limited and determined based on the global volume as well as the complexity of client support. We partner with our clients and mutually work to build and achieve key initiatives within the regions to support global consolidation and alignment.

This position acts as the Account Management liaison in the EMEA Region and works in conjunction with the Global Account Manager and Regional peers to ensure the business objectives for the client are successfully mapped and achieved. A key objective of this position is to the represent regional and local nuances to ensure we remain locally relevant while leading global alignment and consolidation. In-depth knowledge of the industry in the EMEA Region will be essential.

What You Will Do:

  • You will grow and retain Egencia's largest global accounts and strategic partnerships by ensuring overall client satisfaction with Egencia offerings
  • You have the ability to drive results through strategic planning, building, and executing on regional business plans
  • Create and deliver quarterly and annual Regional Business Reviews
  • Ability to apply industry knowledge and market trends to business environment, how they may impact business needs and travel solutions
  • Understand product capabilities and communicate the value and differentiation of a service offering in the market

What You Will Bring:

  • Demonstrated ability to work with peers across multiple markets and/or regional geographies
  • The ability to drive actions and achieve results; leading initiatives and projects to completion
  • Capacity to build and present information in a concise, professional, and consumable manner
  • Proven contract negotiation skills

Who You Are:

  • You possess commercial account management experience, ideally from within a travel agency environment or similar
  • You ideally will have handled accounts above €15M in value across multiple markets
  • Self-motivated with demonstrated strengths managing multiple projects simultaneously in a fast-paced, changing environment, and driving them to completion with limited direction.
  • Ability to travel as needed both nationally and internationally, travel will be required at 40%+/-

Why Join Us:

Expedia Group recognizes our success is dependent on the success of our people. We are the world's travel platform, made up of the most knowledgeable, passionate, and creative people in our business. Our brands recognize the power of travel to break down barriers and make people's lives better – that responsibility inspires us to be the place where exceptional people want to do their best work, and to provide them the tools to do so.

Whether you're applying to work in engineering or customer support, marketing or lodging supply, at Expedia Group we act as one team, working towards a common goal; to bring the world within reach. We relentlessly strive for better, but not at the cost of the customer. We act with humility and optimism, respecting ideas big and small. We value diversity and voices of all volumes. We are a global organization but keep our feet on the ground, so we can act fast and stay simple. Our teams also have the chance to give back on a local level and make a difference through our corporate social responsibility program, Expedia Cares.

If you have a hunger to make a difference with one of the most loved consumer brands in the world and to work in the dynamic travel industry, this is the job for you.

Our family of travel brands includes: Brand Expedia®,®, Expedia® Partner Solutions, Egencia®, trivago®, HomeAway®, Orbitz®, Travelocity®, Wotif®,®, ebookers®, CheapTickets®, Hotwire®, Classic Vacations®, Expedia® Media Solutions,™, Expedia Local Expert®, Expedia® CruiseShipCenters®, SilverRail Technologies, Inc., ALICE and Traveldoo®.


Expedia is committed to creating an inclusive work environment with a diverse workforce.   All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.


Job Category
Sales Group

Job Function
Account Management

United States - Florida - Miami
United States - Washington - Bellevue

Job Type
Full-Time Regular

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