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Account Manager, MNC/Global

Australia - New South Wales - Sydney

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Egencia

Egencia: Business travel for the Expedia generation!

Egencia is the corporate travel division of Expedia Group, and one of the world’s fastest growing travel management companies. We bring the best of consumer experiences to the world of business travel, revolutionizing corporate travel and radically changing what businesses and business travellers expect from their travel management partners. Our blend of personalized customer service, innovative technology and insightful and proactive account management is driving considerable growth in our Asia Pacific business and we are now looking for an experienced account manager to join our team in Sydney

What you will do

As Corporate Account Manager, you'll be responsible for owning the commercial relationships for a large portfolio of existing Multi National and Global clients, with a focus on revenue growth and account optimisation. You will work closely with this portfolio of existing and newly implemented clients across ANZ, helping them to meet their travel programme objectives by providing expert advice and delivering problem solving initiatives.

  • Partner with clients to define their travel program goals and execute joint plans.
  • Evaluate portfolio to prioritise time and identify opportunities for growth.
  • Maximise Egencia’s capture of client’s business travel spend.
  • Expand client relationships to additional parts of their organisation.
  • Collaborate with internal teams to increase adoption speed of new clients.
  • Conduct business reviews to track program goals and deliver insightful recommendations.
  • Educate clients on products and upcoming releases.
  • Advocate for client within the company to deliver solutions to client needs.
  • Develop strong relations with clients’ senior executives, expanding Egencia’s web of influence.
  • Monitor progress towards goals and proactively identify risks.
  • Identify opportunities for client cost savings through program optimization.
  • Align with Global Program Manager on client’s objectives and performance.

Who you are

You'll be great for this role if you have/ are able to:

  • Experience in building B2B client relationships, including the ability to effectively manage negotiations and handle objections.
  • Proven ability to analyse and make decisions based on complex financial and travel management data.
  • A keen sense for identifying growth and revenue generating opportunities.
  • Strong business acumen, understanding the business drivers of both Egencia and our clients.
  • Proven ability to strategically prioritise a large portfolio of accounts to efficiently maximise revenue.
  • Ability to collaborate and complete tasks and projects in a team-focused environment.
  • Strong presentation skills and the ability to tailor the message to C-Suite executives.
  • A growth mindset and positive “can-do” attitude.  
  • High adaptability with a capacity to work in a dynamic fast-changing environment and embrace new challenges.
  • A good knowledge of travel industry and previous experience with travel technology products preferred.

Why join us?

Expedia Group recognizes our success is dependent on the success of our people. We are the world's travel platform, made up of the most knowledgeable, passionate, and creative people in our business. Our brands recognize the power of travel to break down barriers and make people's lives better – that responsibility inspires us to be the place where exceptional people want to do their best work, and to provide them the tools to do so.   

Whether you're applying to work in engineering or customer support, marketing or lodging supply, at Expedia Group we act as one team, working towards a common goal; to bring the world within reach. We relentlessly strive for better, but not at the cost of the customer. We act with humility and optimism, respecting ideas big and small. We value diversity and voices of all volumes. We are a global organization but keep our feet on the ground so we can act fast and stay simple. Our teams also have the chance to give back on a local level and make a difference through our corporate social responsibility program, Expedia Cares. 

Our family of travel brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Egencia®, trivago®, HomeAway®, Orbitz®, Travelocity®, Wotif®, lastminute.com.au®, ebookers®, CheapTickets®, Hotwire®, Classic Vacations®, Expedia® Media Solutions, CarRentals.com™, Expedia Local Expert®, Expedia® CruiseShipCenters®, SilverRail Technologies, Inc., ALICE and Traveldoo®. 

*LI-ET1

Expedia is committed to creating an inclusive work environment with a diverse workforce.All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
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R-47389

Job Category
Sales Group

Job Function
Account Management

Location
Australia - New South Wales - Sydney

Job Type
Full-Time Regular

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