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United States - Missouri - Springfield


JOB TITLE: Hotel Collect Corporate Collector

Intro: Hotel Collect Corporate (HCC) is part of Expedia Group’s payment operations team for Accounts Receivable, and is responsible for collecting money due from groups with travel booked on an Expedia Point of Sale. Are you looking for a challenging, diverse, and rewarding work environment that provides you the opportunity to be part of a leader in one of the fastest-growing industries in the world? Are you an empowered, creative individual who loves travel, gets excited by a challenge, enjoys connecting with people from around the world, and is looking to build their career with a Fortune 500 company invested in you? Bring your passion and skills to HCC!

Who you are:

  • Experienced working in a professional business environment for at least 2 years
  • Familiar with finance concepts and practiced at leveraging data for decision-making
  • Practiced with technology, with demonstrated skill in all common business software, including ERP, CRM, and Microsoft Office
  • Skilled in verbal and written communication
  • Practiced at meeting deadlines in a metrics-driven organization
  • Creative, with proven problem-solving and analytical skills
  • Passionate about forming strong relationships with partners

What you will do/role & responsibility (not exclusive):

  • Assisting with the training of new external partners on the use of the Hotel Collect Corporate process
  • Collaborating with monitoring portfolio performance and sharing updates as needed with leadership and partners utilizing professional formal and informal communications in all mediums
  • Conducting analysis of data to find opportunities for collections efforts
  • Researching feedback from external partners to determine the balance of funds owed and how to disposition funds not owed
  • Participating in brainstorming for and testing of new processes, systems, and tools used in collections
  • ·Identifying process gaps and bringing them to the attention of the appropriate party

Why join us:

Expedia Group recognizes our success is dependent on the success of our people. We are the world's travel platform, made up of the most knowledgeable, passionate, and creative people in our business. Our brands recognize the power of travel to break down barriers and make people's lives better – that responsibility inspires us to be the place where exceptional people want to do their best work and to provide them the tools to do so.

Whether you're applying to work in engineering or customer support, marketing or lodging supply, at Expedia Group we act as one team, working towards a common goal; to bring the world within reach. We relentlessly strive for better, but not at the cost of the customer. We act with humility and optimism, respecting ideas big and small. We value diversity and voices of all volumes. We are a global organization but keep our feet on the ground, so we can act fast and stay simple. Our teams also have the chance to give back on a local level and make a difference through our corporate social responsibility program, Expedia Cares.

If you have a hunger to make a difference with one of the most loved consumer brands in the world and to work in the dynamic travel industry, this is the job for you.

Our family of travel brands includes: Brand Expedia®,®, Expedia® Partner Solutions, Egencia®, trivago®, HomeAway®, Orbitz®, Travelocity®, Wotif®,®, ebookers®, CheapTickets®, Hotwire®, Classic Vacations®, Expedia® Media Solutions,™, Expedia Local Expert®, Expedia® CruiseShipCenters®, SilverRail Technologies, Inc., ALICE and Traveldoo®.


Expedia is committed to creating an inclusive work environment with a diverse workforce.   All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.


Job Category
Finance and Accounting Group

Job Function

United States - Missouri - Springfield

Job Type
Full-Time Regular

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