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Account Representative (SEA, AUS & NZ)



Expedia Partner Solutions (EPS) is seeking an experienced and talented Account Representative. As an Account Representative, you will own and drive the business discussions with a multitude of white label affiliate partners from a high-level business discussion to operational delivery and beyond. You will work closely with our Business Development and Partner Connect (technology) organization. A passion for travel & technology combined with excellent communication skills and business acumen are critical to an Account Representative’s success.

What you'll do

  • Managing a portfolio of affiliates (around 20-25 partners) at any given time in the South East Asia countries, including Australia & New Zealand
  • Ability to identify new business and existing partners for which Expedia is a strong fit and which have the opportunity for long term growth
  • Strong value-based selling skills founded on business acumen and the ability to translate benefits into the partner’s business language to prove value and handling objections
  • Ability to accurately diagnose known and unknown partner business needs and translate needs into optimization opportunities and appropriate offerings
  • Ability to renegotiate and renew contracts with partners in order to develop mutually beneficial deals for both Expedia and the partner
  • Good communicator to effectively form strong business relationships remotely (via phone, video conference, email); including fundamental presentation skills and the demonstrated ability to articulate ideas clearly and appropriately influence others
  • Identify best practices and proactively share the best practice with affiliate partners

Who you are

You’ll fit this role if you have

  • 2-4 years related industry experience and college degree  
  • Experience in Account Management/ client servicing in a B2B environment
  • Experience in e-commerce and/or travel industry a plus
  • Proven track record of achievement on sales performance
  • Sales experience in the emerging market
  • Fluent in Bahasa Indonesia / Vietnamese a plus
  • Available for up to 10% travel per year
  • Excellent oral/written communication skills
  • Proficiency in Microsoft Word, Excel and PowerPoint
  • Good sense of business acumen
  • Ability to influence internal and external decision-makers
  • Must be able to manage multiple tasks and projects simultaneously, prioritize workload effectively, and thrive in a dynamic and complex environment

Why join us

Expedia Group recognizes our success is dependent on the success of our people.  We are the world's travel platform, made up of the most knowledgeable, passionate, and creative people in our business.  Our brands recognize the power of travel to break down barriers and make people's lives better – that responsibility inspires us to be the place where exceptional people want to do their best work, and to provide them to tools to do so.  

Whether you're applying to work in engineering or customer support, marketing or lodging supply, at Expedia Group we act as one team, working towards a common goal; to bring the world within reach.  We relentlessly strive for better, but not at the cost of the customer.  We act with humility and optimism, respecting ideas big and small.  We value diversity and voices of all volumes. We are a global organization but keep our feet on the ground so we can act fast and stay simple.  Our teams also have the chance to give back on a local level and make a difference through our corporate social responsibility program, Expedia Cares.

If you have a hunger to make a difference with one of the most loved consumer brands in the world and to work in the dynamic travel industry, this is the job for you.

Our family of travel brands includes: Brand Expedia®,®, Expedia® Partner Solutions, Egencia®, trivago®, HomeAway®, Orbitz®, Travelocity®, Wotif®,®, ebookers®, CheapTickets®, Hotwire®, Classic Vacations®, Expedia® Media Solutions,™, Expedia Local Expert®, Expedia® CruiseShipCenters®, SilverRail Technologies, Inc., ALICE and Traveldoo®.


Expedia is committed to creating an inclusive work environment with a diverse workforce.All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.


Job Category
Sales Group

Job Function
Account Management


Job Type
Full-Time Regular

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