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Credit Control Collector (Mandarin speaking)

Malaysia - Selangor - Petaling Jaya


We are looking for highly skilled individuals seeking an opportunity to be part of an aggressively expanding global organization that can provide professional growth and development in a dynamic environment. The Collections Department is an exciting environment for ambitious individuals who enjoy bonus driven performance results. Collections team members are challenged to innovate new ways to drive results and achieve positive business impacts.

What you’ll do

  • Manage your own portfolio of accounts across APAC with a focus in the Greater China region
  • Work with the global team innovating new processes, strategies, and procedures
  • Build relationships through recurring contact with accounts
  • Work cross-departmentally to maximize realized revenue for the company
  • Establish corporate contacts and liaisons
  • Utilize various collections' tools such as Oracle, Salesforce, and other web-based platforms

Who you are
You’ll fit this role if you have

  • Minimum one year collections, travel industry or sales experience preferred
  • Ambitious, goal-oriented attitude
  • Proactive individual who works with minimal direction
  • Excellent verbal and written communication skills
  • Must be able to speak and write fluently in English and Mandarin/Chinese; Other languages are a plus
  • Working knowledge of basic programs including Excel, Word, Outlook, and Internet Explorer
  • Detail-oriented, organized, efficient and able to multi-task
  • Exceptional analytical and problem-solving skills
  • Dependable, flexible, and able to work in a fast-paced, ever-changing environment
  • Outstanding Negotiation skills

Why join us

Expedia Group recognizes our success is dependent on the success of our people.  We are the world's travel platform, made up of the most knowledgeable, passionate, and creative people in our business.  Our brands recognize the power of travel to break down barriers and make people's lives better – that responsibility inspires us to be the place where exceptional people want to do their best work, and to provide them the tools to do so.  

Whether you're applying to work in engineering or customer support, marketing or lodging supply, at Expedia Group we act as one team, working towards a common goal; to bring the world within reach.  We relentlessly strive for better, but not at the cost of the customer.  We act with humility and optimism, respecting ideas big and small.  We value diversity and voices of all volumes. We are a global organization but keep our feet on the ground so we can act fast and stay simple.  Our teams also have the chance to give back on a local level and make a difference through our corporate social responsibility program, Expedia Cares.

If you have a hunger to make a difference with one of the most loved consumer brands in the world and to work in the dynamic travel industry, this is the job for you.

Our family of travel brands includes: Brand Expedia®,®, Expedia® Partner Solutions, Egencia®, trivago®, HomeAway®, Orbitz®, Travelocity®, Wotif®,®, ebookers®, CheapTickets®, Hotwire®, Classic Vacations®, Expedia® Media Solutions,™, Expedia Local Expert®, Expedia® CruiseShipCenters®, SilverRail Technologies, Inc., ALICE and Traveldoo®.


Expedia is committed to creating an inclusive work environment with a diverse workforce.All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.


Job Category
Finance and Accounting Group

Job Function

Malaysia - Selangor - Petaling Jaya

Job Type
Full-Time Regular

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